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Young Adult Services Manager (1)

Join Us

CatholicCare Social Services Hunter-Manning is a reputable not-for-profit organisation and an agency of the Catholic Diocese of Maitland-Newcastle.

Young Adult Services Manager (1)


Mayfield, NSW

  • Lead CatholicCare’s Supported Independent Living Team to support young people.
  • Work in one of the Hunter-Manning’s predominant social services organisations.
  • Competitive salary & salary packaging benefits, career development & progression opportunities.

Join Us and Make a Difference to the Community

CatholicCare Social Services Hunter-Manning is a not-for-profit organisation and an agency of the Catholic Diocese of Maitland-Newcastle. We offer whole-of-community support and empowerment options to those in need regardless of religion, age, gender, physical and intellectual capacity, or ethnicity. 

The Team

The Supported Independent Living (SIL) Team supports 2 programs, the Supported Independent Living (SIL) Program and AfterCare Program. The SIL Program provides a transitional service for young people moving from statutory care into independent living and adulthood. The AfterCare Program assists those young people leaving care who do not have strong family or friendship networks or adult mentors and provides support to them as they transition into adulthood.

Both programs assist and support the young people we support transition from statutory care into supported independent living and into adulthood. The programs empower them to live independently and assist them to identify and move closer towards their aspirations.

Our SIL Team has undergone a restructure to better meet the needs of these programs and the young people we support to ensure that when they leave our program they are well equipped to have a fulfilling life, have well developed life skills and are working toward achieving their goals in life.

About the Role

CatholicCare is seeking an outstanding people leader to lead, manage and inspire our Supported Independent Living (SIL) Team while also working to continuously improve the programs supported by the team and meet key deliverables set by the Department of Communities and Justice (DCJ).

The SIL Team is responsible for supporting young people who are leaving the out of home care system and moving into independent living. The program offers an intensive case management support service for up to 48 young people to move to independent living, acquire skills and networks that support the sustainability of their tenancy after they have exited the program (Up to 2 years).

This position is responsible for the day to day operations for the Supported Independent Living (SIL) & After-Care Programs. You will lead a team of 17, with 5 direct reports. This exciting role provides you with the opportunity to create a positive team culture and lead the team through the change management process and implementation of the new SIL program.

This is a permanent full-time position.

About You

  • You have demonstrated experience working in the NSW Permanency Support Program and an understanding of the findings of the Tune Report that lead to its induction.
  • You have managed a diverse team that supports several complex programs.
  • Your positivity and motivation inspire a positive and productive team culture who embrace change and continuous improvement initiatives.
  • You can develop and improve programs to meet and exceed the needs of the young people we support and also the key deliverables set by the DCJ.

Benefits of Working With Us

  • receive an attractive salary with salary packaging (up to $15,899 per annum);
  • receive 3 additional days leave, Bishop’s Leave, between the Christmas and the New Year period annually;
  • fantastic ongoing training & development, coaching & mentoring and career progression opportunities;
  • a great friendly environment of dedicated and passionate co-workers;
  • discounted gym membership;
  • and more. 


Please ensure you individually address each of the essential criteria below.

Essential Criteria:
  • Degree/Tertiary qualifications (or working towards) in social science, behavioural sciences, social work, youth work or related fields.
  • A commitment to the Vision, Mission and Values of our organisation.
  • Demonstrated experience managing a diverse team of staff and several complex programs with financial, internal and government reporting accountability and have a thorough understanding of your leadership style.
  • A demonstrated understanding of the NSW Permanency Support Program and the findings of the Tune Report that lead to its introduction.
  • Demonstrated ability to provide supervision and an understanding of its key functions.
  • Good working knowledge of legislation and systemic considerations for child protection.
  • Ability to support team members through a change management process and implementation of a new program.
  • Excellent skills in implementing strategies that promote emotional and developmental well-being in young people who have experienced complex trauma.
  • Current NSW driver licence and use of own vehicle.
  • Current paid Working with Children Check.
Desirable Criteria:
  • Understanding of issues facing indigenous people/families and those from CALD background.
  • Experience in working from a strengths-based perspective.

To Apply

Please provide a copy of your current resume and a cover letter individually addressing each of the essential and desirable criteria.

*Please note that not adequately addressing the selection criteria will result in your application not being shortlisted.*

Additional Information

The Catholic Diocese of Maitland-Newcastle is a child safe organisation, committed to the protection of children and has zero-tolerance of any abuse of children. All employees are required to undergo a National Police Check, retain a valid Working with Children Check where necessary and comply with our Child Safeguarding Policy and Code of Conduct. 

Positions identified as child related employment at the Catholic Diocese of Maitland-Newcastle must have a valid Working With Children Check. For more information, please visit the NSW Office of Children’s Guardian. 

This position has been determined as child related and a current Working With Children Check for paid employment is required. Applicants must be able to demonstrate an understanding of appropriate behaviours when engaging with children.

The appointment of successful applicants will be subject to satisfactory employment screening including the completion of a National Police Check, where applicable the retention of a valid Working with Children Check and adoption and compliance with our Child Safeguarding Policy and Code of Conduct.

Applications close 11.59pm on Friday, 18 September 2020.

For further information please contact the Operations Manager - Permanency Support Program on 02 4923 0670.